SpyderMail Frequently Asked Questions
Here are some of the most frequently asked questions that we receive. If you have any other questions that aren't addressed here, feel free to contact us. If you are a domain manager for a domain that we are filtering, you can use the Support Form here.
Pre-Sales
Not usually. We “step between” the internet and your mail server in order to clean your incoming mail. However optional hosted solutions are available.
Yes. All you need to do is get your MX Record changed to point to us. If you host your own server, it’s easy to do. If someone else hosts your site/mail, you just log into the control panel and change the record, or have your host do it.
Service
Not usually. We “step between” the internet and your mail server in order to clean your incoming mail. However optional hosted solutions are available.
Yes. All you need to do is get your MX Record changed to point to us. If you host your own server, it’s easy to do. If someone else hosts your site/mail, you just log into the control panel and change the record, or have your host do it.
Support
Not usually. We “step between” the internet and your mail server in order to clean your incoming mail. However optional hosted solutions are available.
Yes. All you need to do is get your MX Record changed to point to us. If you host your own server, it’s easy to do. If someone else hosts your site/mail, you just log into the control panel and change the record, or have your host do it.
