How Cloud Based Email Security Works

Filtering happens before mail reaches your server. Nothing to install.

SpyderMail Email Security Service Features

Cloud based email security means the filtering happens somewhere else. Instead of running an appliance or installing software, you point your MX records at a hosted service. Mail arrives there first, gets scanned, and only what is clean continues on to your mail server. Nothing gets racked, nothing gets patched, and your mailboxes never move.

That is what SpyderMail is. We step between the internet and your existing mail server, whether that server is your own Exchange box, a host you rent from someone else, or a Microsoft 365 tenant. The service protects your organization from email-borne attacks and from data leaving by email, at the office or on the road, on any device.

Protection is multi-layered rather than a single check. Tailored filters run alongside anti-virus, anti-spam and anti-phishing engines, which is what allows the service to catch both established threats and ones that appeared this morning.

With our multi-level policy enforcement and compliance, you can now effortlessly manage which data leaves your organization via email and safeguard against data loss.

Core Technologies

  • Anti-Spam Technology
  • Anti-Virus Technology
  • Anti-Spoofing Technology
  • Anti-Phishing Technology
  • Anti-Spyware (Attachments)
  • DoS Protection

Service Features

  • Encrypted Email (TLS)
  • Per User Quarantine
  • Per User Allow/Block Lists
  • Compatible with All Servers
  • Geographically Redundant
  • No Software to Install

Support & Management

  • Business Continuity
  • Disaster Recovery
  • Management Portal
  • Multiple Reputation Systems
  • 7+ Days Mailbagging
  • Easy Admin Controls

Detailed Features

Anti-Spam

The algorithms and methods used by our service are the most comprehensive and most advanced in the industry at detecting and filtering spam resulting in the lowest rate of false positives.

Anti-Virus

By utilizing dual layer virus blocking, decompression of archives and file type blocking, the anti-virus engine used by the SpyderMail service provides complete virus protection.

Anti-Spoofing

This technology prevents the use of forged or “spoofed” sender addresses. It allows larger organizations to specify a list of IP addresses allowed to send "From" inside the organization.

Anti-Phishing & Spyware

Robust protection against phishing schemes used to gather confidential information. All attachments are scanned, and any spyware executables are detected and eliminated immediately.

DoS Protection

Rate controls are utilized to stop denial of service attacks as well as dictionary-based Spam attacks. These rate control systems are integrated and automatic.

Mail Bagging (Redundancy)

If your mail server goes down, our system spools your email for up to 7 days by default. When your server is back up, we deliver all mailbagged email to you, ensuring critical messages are not lost.

SpyderMail Portal

Included with the service is the SpyderMail Management Portal, your “Central Command” for using the service. It’s a simple, secure, web-based administration section with no software to install.

  • Control: Define settings that deny/allow domains, senders, and IPs.
  • Reporting: Detailed reports and statistics on the admin dashboard.
  • Logs: Drill down into message logs with filters to narrow your search.
  • Configuration: Manage spam scoring, destination mail servers, and SMTP testing.

Automatic User Setup

The SpyderMail system automatically handles mailbox setup for your users. We confirm the validity of your email addresses with your server automatically.

If you have recipient validation turned on, the only email that gets to you is non-spam addressed to valid users. This is a tremendous way to avoid attacks via NDR (non-delivery reports).

Distributed Cloud Architecture: Our multiple data centers are geographically distributed to allow for true redundancy. If one fails, the service fails over to backup filters so you receive uninterrupted service.

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